The portrait of the user was outlined from the very beginning: pharmacists.
The basic functionality has also been defined in advance, as the app has become part of the overall ordering and delivery scheme:
- Consumer orders via the VitaKit app (and selects "pick up myself")
- Pharmacist collects the order
- Consumer goes to pharmacy, shows order number/QR or shows prescription number/QR
- Pharmacist dispenses items as per order/prescription
The design goals for this application, specifically the functionality for the pharmacist, are derived from the points above:
- Make functionality for viewing and interacting with orders (made in the VitaKit mobile app);
- Make the functionality for quick and easy search, dispensing drugs from prescriptions;
To accomplish these tasks, it was first necessary to become familiar with how pharmacists search for prescriptions and dispense the prescriptions themselves, and it was also important to become familiar with the order collection process. I familiarized myself with all of this. And, as a result, I prepared a design to make pharmacists' lives easier.
Let's go over it in order, after the UI Kit.